Return Policy :

At Acadfinity, we strive to ensure your complete satisfaction with every purchase. If you're not entirely satisfied, we’re here to help with our easy and customer-friendly return policy.

Return Eligibility : 

To be eligible for a return, the item must meet the following criteria:

It must be unused, in its original condition, and in the original packaging.
It must include all accessories, tags, and proof of purchase (receipt or order confirmation).
Returns must be initiated within [Specify Timeframe, e.g., 3 days] of the delivery date.

How to Initiate a Return, to start the return process:

Contact our customer support team at [Support Email/Phone Number] with your order details and reason for the return.
You will receive instructions on how to send the item back to us.
Package the item securely to prevent damage during transit.
Return Shipping
Customers are responsible for the return shipping costs unless the item is defective, damaged, or the wrong item was sent.
We recommend using a trackable shipping service to ensure the safe delivery of your return.
Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 15 to 30 business days and the amount will be credited to your original payment method.
Exchanges
If you wish to exchange an item for a different size, color, or model, please contact our support team. Exchanges are subject to product availability.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at customercare@acadfinity.com. We will arrange for a replacement or refund at no additional cost to you.

Cancellation Policy
Orders can be canceled before they are shipped. If the order has already been shipped, you may return it once it is delivered.