Shipping &
Delivery.
Our logistics infrastructure is designed for precision. Review our standard operating procedures for order processing, dispatch, and digital delivery.
Order Processing
- All confirmed orders are processed within 2–5 business days (excluding Sundays and public holidays).
- Bulk institutional orders may require additional processing time depending on quantity and customization.
- Orders are processed only after successful payment confirmation.
Once dispatched, customers receive shipping confirmation details.
Shipping Coverage
- We currently ship across India.
- For bulk institutional deliveries or special logistics requests, our team may coordinate separately.
Delivery Timeline
- Estimated delivery time: 5–10 business days from the date of dispatch.
- Remote locations may require additional time.
- Delivery timelines may vary during peak seasons, holidays, or due to courier delays beyond our control.
Delivery timelines are estimates and not guaranteed.
Delivery Responsibility & Proof
Customers must provide accurate shipping details at the time of order. Delivery is considered complete once the courier confirms successful delivery at the provided address.
⚠️ Important
Since returns are accepted within 2 days and exchanges within 7 days, customers are advised to:
- Inspect the product immediately upon delivery.
- Record a clear unboxing video.
- Capture supporting photos in case of damage, defect, or incorrect item.
Failure to provide required proof may affect eligibility for return or exchange as per our Return & Exchange Policy.
Damaged or Incorrect Deliveries
If you receive: A damaged product, A defective item, or An incorrect product.
You must notify us within 24 hours of delivery with:
As required under our Return & Exchange Policy.
Shipping Charges
- Shipping charges (if applicable) are displayed at checkout before payment confirmation.
- For bulk institutional orders, shipping charges may vary based on weight, volume, and location.
Shipping charges are non-refundable unless the return is due to an error from Acadfinity.
Delays & Exceptions
Acadfinity is not responsible for delays caused by:
If an order is returned due to incorrect details or failed delivery attempts, re-shipping charges may apply.
Digital Products & Services
For digital services, no physical shipping is involved. Access details and onboarding communication will be shared via official email or registered contact details.
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